Privacy Policy

Your privacy is important to us

Last updated: August 25, 2024

Introduction

VistaLicense ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Billing and payment information
  • Server IP addresses for license activation
  • Account credentials and login information
  • Communication preferences

Technical Information

  • IP addresses and browser information
  • Device information and operating system
  • Website usage data and analytics
  • Cookies and tracking technologies

How We Use Your Information

We use the collected information for:

  • Providing and maintaining our license services
  • Processing payments and managing accounts
  • Activating and managing software licenses
  • Providing customer support and technical assistance
  • Sending service-related communications
  • Improving our website and services
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing (PayPal, Razorpay)
  • License management systems (WHMCS)
  • Email communications and support
  • Website analytics and hosting

Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure payment processing systems
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and recovery procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience and functionality
  • Provide personalized content and services

You can control cookie settings through your browser preferences.

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. License-related data is retained for the duration of your active licenses plus applicable warranty periods.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@vistalicense.com

Website: https://vistalicense.com

Support: Available 24/7 through our client portal

Questions About Our Privacy Policy?

Our support team is here to help with any privacy-related concerns